Morae usability testing software

Morae boxNothing is more powerful than seeing real users interact with your web site, software or e-Commerce application. It is the only way to truly understand user needs and the "why" behind their actions.

Morae is a software that records real-world actions, such as user speech and facial expressions, along with detailed application and computer system data to give you a unique view into the way that web sites and software are seen and experienced.

At Hiser we find Morae an effective tool in determining where key issues exist for users during usability testing.  

Benefits

By making usability testing accessible, Morae gives you the power to understand problems your users encounter. With this information, you can make key design changes that will:

  • Improve the navigation of your web site and increase conversion rates
  • Make your software easier to use and boost user satisfaction
  • Make information easier to find on your site so users will keep returning
  • Increase the productivity of employees using your intranet.

How Morae can help you:

Morae will help you streamline the design process by allowing you to observe actual users, giving you a clear picture of where problems exist and stimulate ideas for fixing them. Morae is a software solution, therefore you can install it on a laptop to create true portability. You can conduct usability testing at user conferences, in your customer offices, or anywhere you need to. You can quickly calculate usability measures such as time on task and success rate using Morae's powerful analysis features.   

What’s in it?

The Recorder component - This is installed on the test participant's PC, and records screen and system activity. To capture video and audio of the test participant, you will need a Web camera and microphone connected to the test participant's computer. (Our recommended webcam and microphone and multiple Recorder components can be purchased with a license of Morae.)

The Remote Viewer - This connects to Recorder over a network and displays the full experience, including the test participant's screen, their audio comments, and video of their face. Multiple Remote Viewer licenses are available.

The Manager component -  conducts full analysis of activity. It helps you finds key moments by utilizing markers, automatic segment creation, powerful search and integrated editing functionality as well as other Rich Recording Technology features.

View a diagram of how Morae works

Pricing

For more information or to order, contact info@hiser.com.au   

Reviews

 "Morae promises to lower costs and reduce complexity for researchers. But beyond these obvious benefits, the application offers intriguing possibilities for testers to extend their testing efforts into new areas."  

Harley Manning, Forrester Research  

"Usability testing needn't cost a fortune. Morae is a usability lab on CD-ROM; it's revolutionized our approach to usability testing."

Bryan Eisenberg, ClickZ  

"Morae brings key client stakeholders right into critical design decisions – they see the business impact of design features, so we get fast, well-informed decisions, plus immediate buy-in, plus proof we’re delivering great results."

David More, The Hiser Group

 

Also available

SnagIt -  Screen Capture and Sharing

Camtasia

There are times when sharing exactly what you see on your screen is the quickest and clearest way to communicate with others.  Using SnagIt, you can select and capture anything on your screen, then easily add text, arrows, or effects, and save the capture to a file or share it immediately by e-mail or IM. 

 

Try SnagIt today and discover all of the ways that it can make your daily tasks much more efficient and enjoyable..

 

For more information or to order, contact info@hiser.com.au

 

 

Camtasia Studio Presentation

CamtasiaCamtasia Studio lets you easily create compelling training and presentations for Web and CD-ROM delivery, and you can do it without ever leaving your office. 

It is the only product versatile enough to record live PowerPoint presentations, personalized technical training sessions, and rich software demonstrations.  

For more information or to order, contact info@hiser.com.au