Overview of Hiser Services

Interface design and usability

The core of our business is interface design. As consultants we can help you develop a strategy that will achieve your short and long-term objectives by understanding your business and discovering your customers' needs. As designers we can create user-friendly, effective and engaging interfaces that can change your business.

See services table below.

When to engage us.

Training

We teach industry professionals the secrets to designing easy-to-use interfaces through public courses and in-house courses. All our workshops are based on the principles of user-centred design, ensuring a balance between user and business requirements. 

Products

We offer products to help you implement user-centred design in your organisation:

Services - interface design and usability

The table below shows the services we offer, and sets out which parts of our user-centred design process we would typically use for that service.

However, please bear in mind that every engagement is different – we customise our activities to suit the project’s goals, organisational issues, timeline and budget.

Our servicesActivities

Review and testing

Competitive analysis

Review site

Evaluate competition

Analyse information

Analyse workflow

Review site

Usability testing

Usability evaluation – with users

Expert review

Usability evaluation – expert review

Prototype testing

Usability evaluation – with users

Usability evaluation – expert review

Accessibility

Accessibility evaluation – with users

Accessibility evaluation – expert review

 Design and navigation

Page designs & templates

Analysis introduction

Review site

Evaluate competition

Stakeholder involvement

Field studies

Analyse information

Activity scenarios

Analyse workflow

Define goals

Content analysis

Design concepts

Menu structure (information architecture)

Page designs

Design sessions with users

Information architecture (menu structure)

Information architecture (menu structures)

 Visual design 

Introduction

Design the visuals

Visual guidelines

Creating a visual design

 Content

Content audit/analysis

Content analysis

Write content

Content design & writing

Review content

Content analysis

Content guidelines

Content design & writing

Author briefings

Content design & writing