It’s Goodbye from us…

We are very proud of the contribution we’ve been able to make to the Australian design community over a long period. Read more
Case Study T-Cloud 1 all-devices

Telstra T-Cloud user experience design

We were engaged by Telstra to assist with T-Cloud, a consumer app that allows customers to store files in the cloud, and access them from any device. Read more
my future home page

Responsive design of myfuture website for ESA

We were approached to work in conjunction with Education Services Australia (ESA) to redesign their website, ‘myfuture’. Read more
 We conducted onsite research with DEPI

Customer-centric form design for DEPI

We were engaged by the Department of Environment and Primary Industries (DEPI) to support the redesign of application forms to trade water. Read more

Regretfully, we’re saying goodbye…

After 23 years specialising in user centred design and usability to serve the software and digital enablement industries, The Hiser Group will no longer offer services to external clients, effective from 31 December 2014.


Over the last two years we’ve been doing an increasing amount of work internally for our parent company Serco,in service design, customer research, support for large bids, project implementation and in UI design. Hiser is now being absorbed into Serco to wholly focus upon these service areas.

Melbourne +61 03 8625 8806

Level 14 / 535 Bourke Street


VIC 3000 Australia

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Sydney +61 02 9954 8983

Level 3, 210 Clarence St


NSW 2000 Australia

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